Hi, I am Silvia Marchini!
Coaching & training
I enable multidisciplinary teams to overcome knowledge silos and to collaborate by finding a common language and a common approach to handle innovation projects. I can either run workshops, hackathons or longer programs that leverage human-centered approaches and visual communication.
I help organizations tackle innovation projects that start from a design challenge and end up with a tested solution concept and a clear plan to launch it. I take care of the whole process, including the context mapping, the problem definition, the qualitative research, the development of prototypes, and their test.
Service & UX design
I can either work on existing services to improve them or create new ones from scratch. During the design process, I involve the users and other stakeholders (both back-end and front-end) through interviews, observations, and on-field prototype testing. I am proficient in delivering a seamless, easy and intuitive user experience.